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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We have been selling video games and other electronics for over 30 years now. Today, our products range from Nintendo wii's to Apple IPads. We sell products in any quantity you need, so email or call of us if you have any questions. Customer service is our number one priority.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.19%
Product
Accuracy
92.25%
Customer Service
Satisfaction
87.58%
604 Reviews (88% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 113
Andrew K.
Ordered on 9/2/2019
Careless order fulfillment. 9/17/2019 11:32:32 AM
Ordered a Nintendo Switch game and received a different game for a PlayStation! My name was on the shipping label but someone else was on the packing list. Still trying to get a replacement through Newegg. It will take at least two weeks for this 7th birthday gift to get to me.
  • Yes
  • No
  • Didn't contact
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Gary O.
Ordered on 8/22/2019
Quick delivery, as described 9/4/2019 4:25:52 PM
Absolutely recommend. I ordered one, was so impressed with it, I ordered another. Both delivered within days.
  • Yes
  • Yes
  • Yes
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MAKO H.
Ordered on 7/27/2019
EXCELLENT ATTENTION 8/15/2019 5:22:35 AM
GOOD WORK
  • Yes
  • Yes
  • Yes
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joel w.
Ordered on 7/23/2019
Overall positive 8/8/2019 12:19:39 PM
Item arrived promptly and ahead of when I expected.
While I did run into an issue with the product, Once I contacted the seller it was fixed quickly and without any hassle, Overall happy with my experience and I would be more than comfortable buying from them again and recommending them to others.
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/5/2019
Shipped quickly. Item was as expected. 7/22/2019 1:22:40 PM
The item I purchased arrived when promised, was packaged well, and was in good condition. I would have no problem purchasing from them again.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 7/14/2019
Great Seller 7/18/2019 1:32:23 PM
Would buy from again.
  • Yes
  • Yes
  • Didn't contact
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john h.
Ordered on 6/14/2019
6/28/2019 3:45:27 PM
I would highly recommend this seller the product got here fast and on time
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 6/3/2019
Excellent! 6/18/2019 7:44:31 AM
Very prompt service. Item arrived 3 days faster than expected! Thank you.
  • Yes
  • Yes
  • Didn't contact
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Adam W.
Ordered on 5/19/2019
Fast shipping 6/4/2019 7:32:30 PM
High quality products
  • Yes
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  • Yes
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Camilo C.
Ordered on 4/29/2019
I like back the parts. 5/26/2019 2:32:48 PM
I not worked it.
  • Yes
  • No
  • No
0 out of 1 people found this review helpful. Did you?
Cody W.
Ordered on 4/10/2019
Misleading Description (Was Not LTE) 5/6/2019 7:22:02 AM
Ordered a MS Surface Go. Product description stated it had LTE but when item was received it did not have a place to put in the LTE sim card. Returned the item but was charged a 15% restocking fee. Not happy and will not be using Newegg again if this is not resolved.
  • No
  • No
  • No
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Dennis E.
Ordered on 3/21/2019
As Advertised 4/10/2019 3:04:09 PM
Followed through with delivery questions.
  • Yes
  • Yes
  • Yes
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hue t.
Ordered on 3/4/2019
shipping was fast and the item was as described 3/28/2019 9:22:18 AM
since google discontinued the chromecast audio, it was getting harder and harder to find. new egg had it and the price was good.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/1/2019
Order # 278016659 2/20/2019 4:22:44 PM
The item, a adapter cable, is in limbo. You said you would update me on the status but it didn't happen. Email me at jkmades@gmail.com . -Joel
  • No
  • No
  • Didn't contact
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Amarjit K.
Ordered on 1/7/2019
not an authorized Apple reseller 2/19/2019 3:10:27 PM
We asked to get their Apple Authorization ID to register the items we purchased from them. Unfortunately they can not provide a valid ID.
Always Innovating Response:
Customer was trying to scam us. We sent the customer exactly what was ordered, brand new and factory sealed.
  • Yes
  • No
  • Yes
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Melissa D.
Ordered on 1/21/2019
TV is AWESOME 2/4/2019 12:34:32 PM
Great product for great price and delivery was super fast
  • Yes
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Richard D.
Ordered on 12/2/2018
No seller response. 2/1/2019 9:11:28 AM
The computer I purchased is not functioning properly. I have attempted to contact seller, they will not respond. Now working with Newegg to resolve.
Update: Always Innovating is a garbage company, they will not respond to me nor Newegg Marketplace. I will never purchase another from them and i will tell everyone i know to avoid this trash company
  • Yes
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  • No
1 out of 1 people found this review helpful. Did you?
Terrence C.
Ordered on 1/16/2019
Exellent Customer Service 1/31/2019 7:50:23 AM
My mistake, I ordered wrong item... excellent customer service.
Prompt replies and returned for full refund with no restocking fee.
  • Yes
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Tiffany L.
Ordered on 11/26/2018
Great Product and Fast Delivery! 12/10/2018 2:32:25 PM
Product was exactly as advertised, well-packed, and got here faster than expected. Definitely would buy from this seller again.
  • Yes
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Keith H.
Ordered on 11/25/2018
Nintendo Bundle 12/10/2018 11:41:59 AM
Received the red and blue bundle, and waiting until it's Christmas unveiling.
Surprised that any of these products were still available, since it's this years
technological zeitgeist.
Many thanks -
Fred
  • Yes
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of 6
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Newegg’s website and online services use cookies and similar technology for a number of reasons: Some technologies allow the site to function. These functional cookies are required to use the site and complete purchases. Another set of technologies improve the browsing experience and personalize it. Here are all the details about Newegg’s Cookie and Privacy Policies. Please select and accept your settings before you continue. Thank you.

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