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About Electronic Express

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Since 1983 Electronic Express has been a leader in top quality, name brand electronics at exceptionally low prices. If you're looking for the newest in electronic gear for your home, office, car or on-the-go, Electronic Express has it. We at Electronic Express take great pride in providing our customers with leading edge products at prices to fit any budget!

At Electronic Express, we stock over 2000 models, so if you see the manufacturer, but not the model, don't be shy - let us know and we will be happy to check! Whether you are buying on line for the first time or you are an avid e-shopper, Electronic Express wants to make your shopping experience as pleasurable as possible. For even more personalized service, whenever you're in the Southeast region, please stop by any of our 19 locations in and around Nashville, Tennessee. Come and see why Electronic Express is the only name you need to know!

  • Feedback
  • Returns Policy
On-Time
Delivery
93.85%
Product
Accuracy
92.39%
Customer Service
Satisfaction
86.89%
1,688 Reviews (85% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 375
Anonymous
Ordered on 6/15/2019
Acer monitor 6/19/2019 12:11:40 PM
It is amazing I love how they have the option the put a sight as if you had a gun for shooting games it is definitely worth buying.
  • Yes
  • Yes
  • Yes
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Carolyn B.
Ordered on 5/30/2019
Customer Service Poor 6/17/2019 10:15:24 AM
I am very happy with the item. It arrive in excellent condition and works perfectly. I was promised a gift card in the amount of $5.00. I contacted customer service and they told me that there was no gift available for this item. I went over the order on the phone with the rep, gave her the order number, she placed me on hold and returned telling me I would receive and email with the gift card amount in 3 to 4 days. I have never received and email and have tried numerous times to email customer service and will not receive a reply. This is a gift card for $5.00. Although it is a small amount, I should receive it because it came with the purchase
  • Yes
  • Yes
  • No
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Raymond H.
Ordered on 5/22/2019
Good value for a sony tv 6/6/2019 3:36:27 PM
TV was delivered ahead of when expected and in a very sturdy box., Good job
  • Yes
  • Yes
  • Yes
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samantha k.
Ordered on 5/5/2019
Restocking 5/20/2019 5:57:05 PM
Other than the fact that I think a 10% restocking fee is stupid I would so recommend this seller
  • Yes
  • Yes
  • Yes
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Stanley L.
Ordered on 3/17/2019
A+ 5/17/2019 6:59:06 AM
Yes
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Kin C.
Ordered on 3/7/2019
Misleading choice of product picture 4/2/2019 6:44:13 PM
The picture of the product is marked with "x2", which should indicate the item being a 2 pack. Upon contacting seller after I only find 1 item in the package, the seller claims that the listing was for only 1 item. I feel tricked.
  • Yes
  • No
  • No
0 out of 1 people found this review helpful. Did you?
Stephanie s.
Ordered on 3/10/2019
Wrong advertising 3/31/2019 5:27:43 AM
Sellers advertise was mis leading.Hard to return communications.
  • Yes
  • No
  • No
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Anonymous
Ordered on 2/23/2019
Excellent 3/11/2019 10:21:15 AM
Everything was awesome.
  • Yes
  • Yes
  • Didn't contact
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Arthur D.
Ordered on 1/30/2019
Terrific 2/14/2019 3:36:33 PM
The product was defective and the customer service was great!
  • Yes
  • No
  • Yes
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Gregory S.
Ordered on 1/27/2019
Google Home Hub 2/11/2019 3:04:21 PM
Really like this device as it compliments my home mini.
  • Yes
  • Yes
  • Yes
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Anna S.
Ordered on 1/22/2019
I freaking love my new tv 2/6/2019 11:22:49 AM
I love my new tv thank you so much
  • Yes
  • Yes
  • Yes
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Chris S.
Ordered on 1/5/2019
Electronic Express 5 stars or 5 eggs either way you have it! 1/21/2019 6:55:55 PM
Great prices... very happy with my Samsung subwoofer! Fast free delivery! Will definitely buy from them again!
  • Yes
  • Yes
  • Yes
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Fiori P.
Ordered on 12/26/2018
Terrible service 1/13/2019 8:03:24 PM
Item shipped to me was not a new item in an unsealed retail box. The box had obviously been opened and the microwave removed from the box and repackaged missing at least 50 percent of the protective insulating styrofoam. It arrived with at least four of the six sides badly dented. Four days were spent in getting a return merchandise authorization and preparing for shipping, then another five days in transit for return shipping and another sox days waiting to hear whether or not a replacement microwave has been shipped. So far we haven't heard that a replacement has been shipped. The microwave was ordered December 26, 2018 and arrived December 29, 2018. So, because of very careless and possibly fraudulent shipping practices it has been 16 days that we have not had a microwave available to use even though you have our money. If the replacement is not shipped by cob Monday, January 14, 2019, we will file a dispute for crdeit on Tuesday. This is consistent with your five working day requirement for processing returns.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 12/24/2018
Good seller 1/11/2019 6:23:18 AM
Item received on time.
  • Yes
  • Yes
  • Yes
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Maurice M.
Ordered on 12/14/2018
On time for Christmas 1/4/2019 2:18:04 PM
This MacBook Air was purchased as a gift & got there on time. Had to call Newegg customer service to confirm the delivery address, but it all worked.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Matt H.
Ordered on 12/9/2018
Great product for the price 12/26/2018 7:22:58 PM
Good seller, quick shipping and a great price for a Pioneer product.
  • Yes
  • Yes
  • Didn't contact
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Daniel V.
Ordered on 12/4/2018
Great device! 12/19/2018 8:40:06 PM
I would recommend this product to anyone with a 4k TV and want to have an entertainment box in the living room.
  • Yes
  • Yes
  • Yes
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Lenni K.
Ordered on 11/27/2018
Seller oversold stock, did not proactively communicate, gave wrong restocking dates 12/17/2018 9:00:42 PM
The seller oversold the TCL Series 6 TV I ordered by over 20 units. Even though this item said it was in-stock on Newegg, I noted that my item never shipped. Instead of being informed the item was out of stock I had to call their customer service where I was told the item had been oversold and they would have more inventory in the following week. I waited another week, at which point I received a "tracking number" for deliver. I assumed my package had shipped, but again after waiting for a few days with no movement I called customer service back and they said the item was still out of stock and no clear idea when they would get inventory in again.

At this point I decided to cancel my order, which was the one thing they were able to do successfully.
tl;dr - Do not trust them, they oversell their inventory. Very poor experience.
  • No
  • No
  • No
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Kelsey S.
Ordered on 11/26/2018
Expected more 12/17/2018 12:04:43 PM
Did not receive full refund when I cancelled my order since it was back ordered until next year.........
  • No
  • Yes
  • No
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Joseph B.
Ordered on 11/29/2018
back up hard drive 12/14/2018 12:44:18 PM
Back up hard drive working good ,Toshiba hard drives are very good
  • Yes
  • Yes
  • Yes
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极速11选5是国家开的吗