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Teleasy is Headquartered out of Dallas. Teleasy was established way back in 2001, Initially it was in the business of the Manufacture and sale of kiosks, in the recent years years Teleasy has forayed into E-commerce Sales and over this period of time has grown from strength to strength.
Teleasy partners with some of the world’s leading brands and provides successful online as well as offline solutions for the brands to reach their eventual customers. All our customers are also supported by sales experts that can help alleviate any doubts or concerns that a customer might have before they have to make a buying decision. Our USP however lies in not just being a sales organization but also being committed to customer service and after sales support. We have trained team of experts that manage product inquiries and provide resolutions within shortest possible turn around times.

  • Feedback
  • Returns Policy
On-Time
Delivery
82.78%
Product
Accuracy
87.29%
Customer Service
Satisfaction
72.57%
716 Reviews (79% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 246
Catherine L.
Ordered on 8/16/2019
Just the right price for the right cable 9/15/2019 9:57:46 AM
Would recommend and use again the future
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/12/2019
All good! Only Recommends!! 9/15/2019 3:44:40 AM
All good! And all right!! Highly recommends!!!
  • Yes
  • Yes
  • Didn't contact
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Charles C.
Ordered on 8/24/2019
9/12/2019 3:53:08 AM
I purchased this item. It somehow got shipped to another address. The Seller, TELeasy, quickly remedied the problem and I received the item on time. I would recommend this Seller to others.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/21/2019
WORST SELLER EVER 9/10/2019 8:08:34 AM
I would not recommend this seller.

First, it took them several days to ship the item out to me after placing the order. The order seemed to coincidentally ship out after emailing them about the order and when I should be expecting it to arrive.

Secondly, after the order was shipped, it was shipped to the WRONG address. Not shipped accidentally to a neighbors house because of a typo error, but a completely different city that is 50 miles away. The purchase order confirmation had the correct address, so I have know idea how this mix up happened. The company must have some outdated purchase order system, where there must be a disconnect between the sales and warehouse groups within the company.

I read several reviews where my particular situation did not sound unique and has occurred with other customers as well. However, in my situation they did issue a full refund for the order. I called customer service prior to the package being delivered to see if they could re-route the FedEx delivery to the proper address (they could not). But, they acknowledged the mistake right away and gave me the option for a full refund. Lets say I didn't hesitate to take the offer. The refund was processed in a timely manner.

For an online order, I have never experienced a package being delivered to the completely wrong address. That seems like it would be a cardinal rule to running an online business: "Ship the packages with the CORRECT address to your customers".
  • No
  • No
  • Yes
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James W.
Ordered on 8/23/2019
learn how to ship 9/9/2019 12:41:43 PM
This shipper seems to have a problem reading. This is not the only time they have messed up in just last 30 day. shipped my CPU over 400 mils from my location.
  • No
  • No
  • Didn't contact
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Russ M.
Ordered on 8/19/2019
11/10 reccomend 9/6/2019 3:47:21 PM
Although a little expensive it suited my needs perfectly. Product arrived quick and works as intend.
  • Yes
  • Yes
  • Yes
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Robert R.
Ordered on 8/17/2019
excellent response, as ordered 9/5/2019 5:58:18 PM
Very fast response; no problems; and the product was also v/good (yay!).
  • Yes
  • Yes
  • Yes
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phillip H.
Ordered on 8/10/2019
Not impres 8/31/2019 5:20:36 AM
this seller did not ship product to the same state I live in and then state I sent item back when I never received the item
  • No
  • No
  • No
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Christopher C.
Ordered on 8/13/2019
The item has not been received received. It shows delivered and lists the correct address. 8/28/2019 10:39:20 PM
Items lists that we have received the item. Unfortunately it does not list anyone at our address signing for the package. It has not been received. I have 3 inquiries out to TELeasy to try and find the item and have not heard from them. It appears that I will have to consult with the fraud department at my credit card company.
  • No
  • No
  • No
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Allen P.
Ordered on 8/1/2019
Excellent - Item was exactly as advertised and delivered as promised. 8/19/2019 1:31:16 PM
Yes, I would recommend this seller.
  • Yes
  • Yes
  • Didn't contact
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Mark K.
Ordered on 7/26/2019
Trustworthy! 8/8/2019 9:28:40 AM
Great Seller! Had the lowest pricw at time of purchase.
  • Yes
  • Yes
  • Didn't contact
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Michael S.
Ordered on 7/17/2019
Dell DA200 USB-C to HDMI/VGA/Ethernet/USB 3.0 Adapter 8/2/2019 6:12:24 AM
I would recommend to other people. This handy adapter is a must for the newer laptops with the smaller USB connectors and no Ethernet jack. Great for being on the road, especial if you are giving presentations.
  • Yes
  • Yes
  • Didn't contact
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Vicente M.
Ordered on 7/13/2019
Worst seller ever used on Newegg 8/1/2019 5:07:26 PM
DO NOT BUY ANYTHING FROM THIS SELLER. Please read on to see why.

I attempted to purchase a PNY Quadro p2000 from TELeasy for a custom computer I was building for a client of mine. It took them 4 days to process the order, and another 3 days after that before they shipped it.

They then proceeded to ship it to the wrong address, a town over an hour away from where I live. For some unknown reason, someone at that address accepted and signed for the package. I told them about this issue, at which point they apologized and blamed it on a "system error".

At this point I told them not to reship the item to me, and that I just wanted a refund. They told me I would have to wait for the package to get back to their warehouse before they could start the refund process. (Not sure why, considering they know they shipped it to the wrong address, it wasn't as though I recieved the product and was trying to return it for a refund)

A few days go by and suddenly they email md back with my new tracking number and tell me my package will arrive shortly.

.....what? I specifically told them not to reship it and that I wanted a refund. They then told me I would have to wait until the item got to my house, reject the package, and wait for it to get back to the warehouse AGAIN before they could proccess a refund. Okay, whatever.

A few days go by with no update to the tracking information. I email them again asking how much longer until I recieved the item, and they assured me Fedex had already picked it up and I would be getting it in a day or two.

A few more days go by, and still no package. At this point, I decide to contact Fedex directly and ask them about the shipping. Fedex said TELeasy had created a shipping label a week prior, but did not have any package associated with the shipping label for them to pick up, and they never in fact picked up any package.

At this point, I contacted TELeasy again telling them what Fedex said. After not responding for three days, they told me I had already recieved my package and it was signed for. They proceeded to site the old tracking number that was sent to the wrong address and signed for by someone who's name isn't even close to mine. I reminded them I already had emails from them documenting that they were aware my item was delivered to the wrong address.

They proceeded to email me two more times assuring me that I already recieved my package, once again referencing the old tracking number that they know went to the wrong location.

TELeasy did not refund me, I had to wait three weeks to be refunded by Newegg directly. (Thank you Newegg for covering TELeasy's $500 error.

DO NOT, I REPEAT, DO NOT PURCHASE ANYTHING FROM THIS SELLER.

I encourage you to read other's reviews and see numerous people have had similar problems as I did with this company.

Only purchase something from this company if you never want to recieved your item and be hassled for weeks about a refund.
  • No
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Edward L.
Ordered on 7/14/2019
7/31/2019 8:50:14 AM
Item is an old model, but still works like a charm.
Easy to install and setup. Good price.
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  • Didn't contact
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Patrick M.
Ordered on 7/2/2019
Deeply surprised 7/31/2019 6:50:24 AM
I would like to say that I am very surprised by the company. After reading all of the negative reviews for both Google and NewEgg, I was almost certain I had lost my money and product. But a quick email and 3 short days later and I was ecstatic to know that my RAM had not only arrived on time but was also what was advertised!
I was even further surprised when I was given a reply to my email on a Saturday which by their schedule online is an "office closed" day. That tells me that these guys aren't really slackers if they took the time away from their day off to reassure me of my package shipment and payment progress..
I believe I shall be buying from TELeasy again in the future..
  • Yes
  • Yes
  • Yes
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Tigran H.
Ordered on 7/4/2019
7/30/2019 2:21:41 AM
i received parcel,it's delivered on time and i tested it, everything work good
  • Yes
  • Yes
  • Didn't contact
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Connor G.
Ordered on 7/11/2019
Great Surge Protector 7/26/2019 3:57:13 PM
Does the job and great seller
  • Yes
  • Yes
  • Didn't contact
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Gregory H.
Ordered on 6/22/2019
Item did not work 7/25/2019 6:42:51 AM
Item did not work and no response on RMA. Big fail.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Ryan R.
Ordered on 7/15/2019
Never got item 7/22/2019 1:20:58 PM
Sent an email update to them on location and then replied with an email to verify my location. I sent it again and got this response:

We have sent updated address to the warehouse to update on the shipment. Once we get the conformation we will let you know.

it winds up somewhere different. Musingly, the confirmation they wanted confirmed was the correct city. Product winded up in the wrong city. How does that happen?
  • No
  • No
  • Didn't contact
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Teri W.
Ordered on 6/29/2019
7/18/2019 3:53:49 AM
Love the kingston Fury memory therw the best
  • Yes
  • Yes
  • No
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